A retail business with $15M in annual revenue was approving vendor payments based on verbal confirmations from the purchasing team — leaving it fully exposed to invoice fraud, overcharges, and double-billing.
We ran a retroactive audit of $3M in purchases and implemented a strict three-way matching process — cross-referencing purchase orders against warehouse receipts and final vendor invoices. We verified vendor statements against bank records and migrated the workflow into QuickBooks Online for real-time, automated oversight.
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